Privacy and Cookie policy
CosmicRasa, manufactured by Swasha Ayurveda LLP, is committed to upholding the highest standards of security and privacy regarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect the data you provide when you access or use our website.
Please read this policy carefully to understand our views and practices regarding your personal data and how we handle it.
Note: This policy may be updated or revised at any time without prior notice. We encourage you to review it periodically to stay informed of any changes.
- Commitment to Your Privacy
At CosmicRasa, your privacy is of utmost importance. We are fully dedicated to safeguarding your personal information and ensuring that it is handled securely and responsibly. This Privacy Policy describes the types of personal data we collect, how we use it, and the rights you have in relation to that information.
- Information We Collect
When you browse, register, or shop on our website, we may collect the following types of information:
- Personal Information: Name, phone number, email address, shipping/billing address, and payment details.
- Transactional Information: Order history, delivery details, and communication records.
- Technical Information: IP address, browser type, operating system, referring pages, and time stamps.
We may also collect cookies and similar tracking technologies to enhance your shopping experience.
- Use of Your Information
Your personal information is used to:
- Process and fulfil your orders
- Deliver products within 7 to 10 working days of order placement
- Provide timely customer service and support
- Issue refunds, if applicable, within 10 working days
- Improve our website, services, and user experience
- Send updates, promotional offers, or other communications (only with your consent)
We do not sell or rent your personal information to any third party for their marketing purposes without your explicit consent.
- Sharing of Information
We may share your information only with trusted third-party service providers involved in:
- Payment processing
- Courier and delivery services
- Customer support tools
- Website analytics and hosting
These parties are bound by confidentiality agreements and are only authorized to use your information as necessary to perform their services on our behalf.
- Data Security
We implement strict security measures to protect your personal information against unauthorized access, misuse, or disclosure. All transactions are processed using secure and encrypted channels to ensure maximum safety.
- Cookies Policy
We use cookies to improve your browsing experience, enhance site functionality, and analyse web traffic. By continuing to use our website, you consent to our use of cookies in accordance with this policy. You may disable cookies through your browser settings; however, this may affect site functionality.
- Your Rights
You may access, update, or delete your personal data by contacting us at cosmic.rasa@gmail.com You may also opt out of receiving marketing communications at any time.
If you have any objections regarding how your information is processed, you may reach out to us, and we will take all reasonable steps to address your concerns.
- Consent
By accessing or using the CosmicRasa website, you agree to the collection and use of your information in accordance with this Privacy & Cookies Policy.